How to use AI Document Analysis

Overview

AI Document Analysis allows you to analyze documents in the knowledge base and identify internal inconsistencies as well as conflicts with other public documents. The analysis helps you improve document accuracy and maintain consistency across your organization’s policies and reference materials.

Starting AI Document Analysis

To analyze a document:

  1. Go to Knowledge Base → Documents.

    Documents

  2. Select the document you want to analyze.

  3. Open the Analysis tab.

  4. Click Start a new analysis with AI.

    Start document analysis

  5. Wait for the analysis to complete.

    • The process usually takes a few minutes

Viewing Analysis Results

When the analysis completes, the results are displayed in the Analysis tab.

  • Internal inconsistencies are shown with explanations
  • Conflicts with other public documents are identified
  • Each issue includes a description of its likely cause

Analysis result

Using Analysis Results

You can use the analysis findings to:

  • Update and improve the analyzed document
  • Resolve conflicts by editing other affected documents
  • Ensure policy alignment across the knowledge base

Analysis Results and Document Revisions

AI Document Analysis results are linked to the current document revision.

  • If the document content changes, the existing analysis results are no longer shown in the Analysis tab
  • Previous analysis results remain available in the Revisions tab for the corresponding revision

After updating the document, you can run AI Document Analysis again to verify that inconsistencies have been resolved.

What is AI Document Analysis?

What is the knowledge base?

How to edit a document

What is a document revision?

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