The Essential SaaS Compliance Policies for Your Trust Center (+ Free Templates)
Why Your SaaS Company Needs Public Compliance Policies
Enterprise buyers won’t just take your word for security—they demand proof. A Trust Center with well-organized compliance policies:
✅ Accelerates deals by answering security questions upfront
✅ Reduces repetitive sales/legal requests by 50%+
✅ Builds trust through transparency (critical for SOC 2, ISO 27001, GDPR)
✅ Improves SEO as prospects search for “[Your Brand] + [Policy]”
But which policies should you publish? Here’s the definitive list—with pro tips and free resources.
10 Must-Have Compliance Policies for Your Trust Center
1. Security Policy
What it covers: Encryption standards, access controls, vulnerability management.
Why it matters: #1 document requested in security reviews.
2. Privacy Policy
What it covers: Data collection, GDPR/CCPA compliance, user rights.
Why it matters: Legally required for GDPR/state privacy laws.
3. SOC 2 Report (Summary)
What it covers: High-level audit results (without sensitive details).
Why it matters: 83% of enterprises require SOC 2 before purchasing.
4. Data Processing Agreement (DPA)
What it covers: GDPR-compliant data handling terms.
Why it matters: Required for EU/California customers.
5. Incident Response Policy
What it covers: Breach notification timelines, escalation paths.
Why it matters: Enterprise buyers assess your preparedness.
6. Disaster Recovery Plan (Overview)
What it covers: RTO/RPO metrics, backup frequency.
Why it matters: Proves business continuity readiness.
7. Penetration Test Summary
What it covers: Latest test scope, critical findings (remediated).
Why it matters: Validates your security claims.
8. Acceptable Use Policy
What it covers: Prohibited activities (e.g., illegal data processing).
Why it matters: Reduces liability risks.
9. Subprocessor List
What it covers: Third-party vendors (AWS, Stripe, etc.).
Why it matters: Required for GDPR/SOC 2 compliance.
10. Compliance Certifications
What it covers: SOC 2, ISO 27001, HIPAA badges with expiry dates.
Why it matters: Visual trust signals convert prospects.
How to Organize Policies for Maximum Impact
1. Use a Dedicated Trust Center
- Example: Procurize Questionnaire’s Trust Center (link)
- SEO Benefit: Ranks for “[Your Brand] + compliance” searches.
2. Optimize for Search Intent
- Title tags: “SOC 2 Report | Procurize Questionnaire”
- Meta descriptions: “Download our latest SOC 2 Type II report for enterprise security reviews.”
3. Offer Gated & Ungated Versions
- Public: Summary policies (SEO-friendly).
- Gated: Full reports (capture leads).
4. Keep Policies Alive
- Auto-update with tools like Procurize Questionnaire to sync changes.
- Add “Last Updated” dates to build credibility.
3 Companies Doing It Right
1. Slack’s Trust Center
- Clear policy categories + downloadable docs.
- Ranks #1 for “Slack SOC 2 report”.
2. Zoom’s Compliance Hub
- Interactive framework filters (GDPR, HIPAA, etc.).
3. Notion’s Security Page
- Plain-language FAQs + policy snippets.
Free Resources to Get Started
📥 Download Our Templates:
Key Takeaways
✔ Publish 10 core policies to preempt 80% of security reviews.
✔ Optimize for SEO to attract organic traffic from prospects.
✔ Update automatically—stale policies hurt credibility.
✔ Gate high-value docs (SOC 2 reports) to capture leads.
🚀 Need a Trust Center That Converts?
Try Procurize Questionnaire’s AI-powered Trust Center—preloaded with compliance templates.