Case Study: Reducing Questionnaire Turnaround Time by 70%
Company: Prismlytics Industry: B2B SaaS / Data Analytics Team Size: 150+ employees Challenge: Lengthy, manual security questionnaire response cycles Result: 70% faster turnaround using our AI-powered dashboard
The Challenge: A Growth Bottleneck Hidden in Security Questionnaires
Prismlytics, a fast-growing data analytics platform, was expanding rapidly into the enterprise market. With this growth came a surge in vendor security assessments—long, detailed questionnaires from prospective customers covering everything from infrastructure security to regulatory compliance.
The problem?
- Each questionnaire took 8–15 hours to complete
- Responses were pulled from scattered policy documents and old spreadsheets
- Legal, compliance, and IT teams were repeatedly answering the same questions
- Sales cycles slowed down waiting for security reviews
Security questionnaires became a serious bottleneck to closing deals.
The Turning Point: Centralization and Automation
Prismlytics adopted our AI-powered cloud dashboard, aiming to reduce the manual burden and streamline their security response process.
They used the platform to:
🗃️ Centralize Security Content
- Uploaded and organized all key documentation: public policies, security controls, SOC 2 report, privacy policy, incident response plan, etc.
- Made public policies machine-readable and structured for AI reference
⚙️ Automate Questionnaire Responses
- Dragged and dropped incoming questionnaires in XLSX and DOCX formats
- Let the AI engine auto-populate draft answers based on stored documentation
- Used built-in workflows to assign questions to the right team members and track progress
🔄 Keep Policies and Answers in Sync
- Updated their policies within the dashboard, ensuring all future questionnaire answers would reflect the latest security posture
- Published a unified, dynamic Trust page that customers could consult directly
The Result: 70% Faster Turnaround—Without Growing the Team
After integrating the platform, Prismlytics saw dramatic improvements:
- Average time to complete a questionnaire dropped from 12 hours to under 4
- No more re-writing repetitive answers—AI pulled consistent, policy-based language instantly
- Cross-team collaboration improved with built-in workflows and comments
- Sales cycles shortened because the security review no longer delayed contracts
- Customer trust increased due to faster, more professional responses backed by documentation
“Before, questionnaires were a scramble. Now they’re just another quick task. We’ve eliminated bottlenecks and gained time back for real security work.” — Lead Security Engineer, Prismlytics
Why It Worked
The success came down to three things:
- Centralizing the source of truth – With one place for all policies and reports, the AI had everything it needed to generate accurate answers.
- AI-powered draft responses – Human review still mattered, but AI handled the heavy lifting.
- Automation without loss of control – The dashboard ensured visibility, accountability, and compliance every step of the way.
Ready to See the Same Results?
If your team is spending too much time answering security questionnaires—or dealing with outdated documentation across products—it’s time to rethink your process.
Our platform helps B2B SaaS companies like yours:
- Respond faster
- Increase consistency
- Reduce manual work
- Build trust with enterprise buyers
Let’s eliminate the chaos from your security workflow.